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Help & policies

Delivery

Every gift is printed to order and posted to you. Here's what to expect.

Last updated 11 Nov 2026

Delivery options
OptionCost per orderEstimated time
Standard£4.995 to 10 business days
Express£9.992 to 5 business days

Where we deliver

We deliver to addresses in the United Kingdom only, including Northern Ireland. We can't ship overseas or to BFPO addresses yet.

Timings

Delivery times are estimates in business days (Monday to Friday, excluding UK bank holidays), counted from when you place your order. They can run longer during busy periods such as December.

Different products are printed by different specialist printers, so an order with more than one type of item may arrive in separate parcels on different days. You only pay delivery once per order.

Tracking your order

You can follow every order in Account → Orders. When a parcel ships, a tracking link appears there.

Your delivery address

Please check your address carefully at checkout. We send your order to print shortly after you pay, and we can't change the address after that. If a parcel is returned to us because the address was wrong, we'll contact you to arrange sending it again, which may cost another delivery charge.

Late or lost parcels

If your order hasn't arrived by the end of its estimated window, or tracking says delivered but you can't find it, contact us. We'll chase the courier and, if it's lost, send a replacement or refund you in full.